How to Buy

How to Buy

Please see our COVID-19 Statement here for updates on potential supply chain impact.

If you are a new customer looking for our best prices or for further information, let us know what products you’re interested in by adding them to My Shopping List. Once you have submitted your list, we’ll review your request and get back to you with our best deals and begin the process of arranging a meeting with our experienced Field Sales Team. Should you not find a desired product listed on our website, please let us know as our team may still be able to assist.

Alternatively, please call our customer support unit on 0116 231 40 40.

Existing Customers

Customer account holders can place orders through the following methods:

By Phone

Our business ethic calls for the building of long term mutually beneficial agreements based on quality products and services you can trust. Our knowledgeable staff can assist you in making informed choices during the order process.


E-mail us


Please fax orders through along with your customer account number to +44 (0) 116 287 47 56.


Through the secure Merton Extranet System. Please contact your account manager to request an online ordering account.

Electronic Data Interchange (EDI)

Please speak to your account manager for further information.

At Merton Group we are dedicated to providing our customers with the very best in technical and sales support. We understand that choosing the right chemical and paper disposable products can be confusing, well don’t worry, we will take care of all you’re cleaning and hygiene requirements. We guarantee that Merton Group will never compromise on quality, service or its environmental commitments.